Our discovery audit process allows you to benchmark existing email marketing performance and identify opportunities for enhancements to your customer lifecycle journey through data and understanding – to reach the right customer at the right time with targeted and personalised messages.
Configuration and implementation of SMS and email marketing automation flows, from welcome and basket abandonment through to bespoke API driven post-purchase emails. We will help you to prioritise your CRM and where to start to maximise ROI from your email channel.
Once a marketing automation programme is live, we benchmark against industry best practice, monitor performance and provide insight to recommend future improvements. We can also manage all your email marketing campaigns to take the pressure off your team.
Once the initial ‘heavy-lifting’ of establishing your email marketing automations and strategy is in place, we continue to work alongside your team to continuously optimise and improve your email performance and customer journey.